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Understand the Terms Before You Start

These Terms and Conditions set out the rights and obligations that apply when you open and use your lottis account — covering how deposits via UPI, Paytm, and…

Account eligibility by local lawUPI, Paytm, PhonePe deposits coveredWithdrawal and verification rulesPlatform conduct standardsDispute resolution process

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Browse Our Full Policy Scope

lottis Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

lottis operates under these Terms and Conditions as a binding agreement between you and the platform. By opening an account, you confirm you have read, understood, and accepted every clause set out here. The Terms cover your registration details, deposit methods including UPI, Paytm, and PhonePe,

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the handling of withdrawals, and the rules governing how the lobby may be used. Clauses related to eligibility are governed by the laws of the jurisdiction in which you reside — access is available only where local law permits. We may update these Terms from time
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to time; continued use of your account after any update constitutes acceptance of the revised version. Disputes arising under these Terms will be addressed through the channels described in the support section below.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

Contact Us About These Terms

If any clause in these Terms and Conditions is unclear, or you need to raise a concern about how the Terms apply to your account, our support team is available around the…

Live Chat Start a live chat session from within your account dashboard. Our agents can clarify any clause in these Terms and Conditions and will share the relevant section reference in writing during the session.

Email Support Write to our policy team with your account ID and the specific clause you are querying. We aim to respond within 24 hours with a written reply that cites the exact Terms and Conditions language that applies to your case.

Help Centre Our Help Centre contains a dedicated Terms and Conditions section with plain-language explanations of each clause, covering account eligibility, deposit rules for UPI and Paytm, withdrawal timelines, and account suspension procedures.

HOW WE HANDLE YOUR ACCOUNT

Explore How lottis Protects Your Data and Access

Our approach to data handling, account security, and retention is built into these Terms and Conditions so you know exactly what to expect when you engage with the platform.

Data Retention

We retain your account data for the period required by applicable law and our internal compliance schedule. You may request a copy of the data we hold by writing to our policy team with your account ID and a description of the data you wish to receive.

Cookie Handling

Our platform uses cookies to maintain your session, remember your preferred deposit method — UPI, Paytm, or PhonePe — and measure how the lobby is used. You can manage cookie preferences through your browser settings at any time without affecting your account access.

Account Security

Passwords are stored using one-way encryption; we never hold them in plain text. Two-factor authentication is available and we recommend enabling it. If you suspect unauthorised access, contact live chat immediately so we can freeze the account and begin a security review.

Requesting Changes

To update personal details such as your registered name, mobile number, or linked UPI handle, submit a request through the Help Centre with a copy of the relevant identity document. Changes are verified and applied within two business days under the Terms.

Account Termination

Either you or lottis may close an account in line with the termination clause of these Terms. Pending withdrawals processed via Paytm or PhonePe will be completed before closure is finalised. Any balance not withdrawn within the stated window is handled per the dormant-account clause.

Dispute Resolution

If a dispute arises from these Terms, you should first contact our support team in writing. Unresolved disputes proceed to the formal escalation path described in Section 14 of the Terms, which sets out timelines, evidence requirements, and the neutral review process.

Open Answers to Common Terms Questions

Below are the questions we receive most often about the Terms and Conditions that govern your lottis account. Each answer references the relevant policy area so you can locate the full clause in the document if needed.

These Terms apply to every person who opens an account on lottis.co. Access and eligibility depend on local law; the Terms are enforceable only where your use of the platform is permitted under the laws of your jurisdiction.

We will notify you of material changes by email or through an in-account banner. Continuing to use your account after the effective date of the update means you accept the revised Terms. You may close your account if you do not agree with any change.

The deposit clause of these Terms states that all funds transferred via UPI, Paytm, or PhonePe are credited once the payment network confirms receipt. lottis does not charge a deposit fee, but your payment provider may apply their own charges separately.

The withdrawal clause requires identity verification before your first withdrawal. You submit a government-issued ID through the Help Centre. Once verified, subsequent withdrawals to the same PhonePe or Paytm handle are processed without re-verification unless your account details change.

Yes. Email our policy team with your account ID and a description of the data you want. We will respond within the timeframe set by applicable Indian data protection rules and provide your data in a readable format as required under these Terms.

The conduct clause prohibits creating multiple accounts, using automated software to interact with the lobby, and any attempt to exploit platform errors. Breaches may result in account suspension, forfeiture of balances, and reporting to relevant authorities where required by law.

Submit your dispute in writing to our support team, quoting your account ID and the decision you are challenging. If unresolved within the timeframe stated in Section 14, the matter proceeds to the neutral review process described in the full Terms document on lottis.co.

Understand the Terms Before You Start

Contact Us About These Terms

Explore How lottis Protects Your Data and Access

Data Retention

Cookie Handling

Account Security

Requesting Changes

Account Termination

Dispute Resolution

Open Answers to Common Terms Questions

01 Who do these Terms and Conditions apply to?

02 What happens if the Terms are updated after I open my account?

03 How do the Terms govern deposits made via UPI or Paytm?

04 What verification is required before a withdrawal is processed?

05 Can I request a copy of the personal data lottis holds about me?

06 What conduct is prohibited under the Terms and Conditions?

07 How do I formally dispute a decision made under these Terms?

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